UK Steiff Orders from £45 to £94
U.K orders from £45 to £94 received before 12 noon are sent FREE via First Class post and usually arrives next working day (excluding bank holidays). You may also have the option of using Royal Mail's Special Delivery service by contacting us by phone before 11am on the day of order. Phone 028 25 882262
U.K. orders under £45 received before 12 noon are sent FREE by Second Class post and usually arrive in 1 to 3 working days (excluding bank holidays).
International Orders (outside U.K.)
U.K orders received before 12 noon are sent FREE by Royal Mail's Special Delivery service guaranteed to arrive next working day by 1pm (excluding public holidays) or by 48 Hour Delivery by Parcelforce 48 depending on weight. ( both services are tracked and insured).
This website can take payment via all major credit & debit cards including PAYPAL and American Express. This transaction is carried out on our secure server which has 128 bit encryption. At the point of entering your credit card details the padlock icon will appear on your computer confirming that your card details are secure. At no point do we or our staff see your card details. We are only informed that your payment is either successful or declined.
The goods must be returned in perfect condition complete with all original labels ( limited edition box if supplied ) and certificates still attached.
The BEAR GALLERY regrets that we cannot accept responsibility for goods damaged in transit to us. Goods are returned at your own risk.
Customers must contact us prior to returning an item by either email or in writing..
Please note we do not send items out on approbation.
The BEAR GALLERY DO NOT take responsibility for lost parcels which are wrongly addressed or postcoded, so please check that you have given the correct details on our order form
In the rare occasion that an item is returned presumed faulty, no credit or refund will be issued until inspected by ourselves and the manufacturer's representative. Your statutory rights are not affected.
Shipping will be charged on goods returned for exchange for a different item where we are required to resend an item for the second time. (Sorry but is not profitable for us to pay the shipping charge twice).
Customers please note that we only ship to United Kingdom, North America, Australia and countries within the EEC.